very good and fast service, the car was exactly as described!

Staff were lazy. Had to wait a long time to pick up the car. Not sure if the owner is Indian, but all the staff are. They were lazy and unreliable.

good a bit understaff but nice

good

Car was excellent

The shuttle service from Vancouver airport to Routes was not good. I called 3 times over the course of an hour to ask about when a shuttle vehicle would be coming. When it finally arrived there was a large crowd needing a ride to Routes and only a small vehicle able to carry maximum 4-5 people. It was difficult to figure out who was there first. You need more frequent shuttles based on your bookings and bigger shuttle vehicles to accommodate more than a single person per booking.

Dislike: gas was not full tank to full tank.