Traumatic.

L.Shum

Germany

Reviewed: Tue, Mar 26, 2019

About Hertz: 8.7 /10

I rented a S Max but was give a C Max and was told that C Max is what I have rented despite S Max is on my rental agreement. I can't refuse it because there is no other vehicle available. We needed the space of a bigger car with 7 people and luggage. You can imagine how close it gets to being not possible to fit everyone and thing in it, which means the trip cannot go ahead.

About QEEQ: 7.0 /10

Hertz

Kempten

Germany

Mini Van | Ford S-Max 7 Seats or similar

1 days rental

Relevant Reviews on Hertz in Germany

Nat Henrietta

Germany

1 days rental

Hertz

Frankfurt Airport(FRA)

Frankfurt

Germany

Reviewed: Sun, Feb 23, 2025

About Hertz: 6.0 /10

Overall, it's okay. But the car pickup experience was not so great. I originally reserved a Mercedes E-Class, but when I arrived, the only option was a Haval Mocha. What's the deal with that? How can these two cars be considered the same class? To get the E-Class, I was told I'd have to pay an additional 120 euros (I rented for 6 days). Isn't this essentially a price hike? On the bright side, the Haval Mocha had only 2,700 kilometers on it, so it was practically a brand-new car. That part was good. But SUVs consume so much fuel!