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Traumatic.

Reviewed: Tue, Mar 26, 2019
About Hertz: 8.7 /10
I rented a S Max but was give a C Max and was told that C Max is what I have rented despite S Max is on my rental agreement. I can't refuse it because there is no other vehicle available. We needed the space of a bigger car with 7 people and luggage. You can imagine how close it gets to being not possible to fit everyone and thing in it, which means the trip cannot go ahead.
About QEEQ: 7.0 /10
Mini Van | Ford S-Max 7 Seats or similar

Relevant Reviews on Hertz in Germany

Roderick Crofts

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Reviewed: Fri, Aug 9, 2024
About Hertz: 8.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Alva Arabella

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Reviewed: Thu, Sep 12, 2019
About Hertz: 6.0 /10
When I arrived, they told me my car model was unavailable. They offered me either a huge 7-seater MVP or an upgrade to a Ford SUV. They said it would only cost 10 euros more per day. Later, I found out that renting it for 7 days was 1,000 RMB more expensive, probably because they didn't tell me about the additional high taxes.
About QEEQ: 10.0 /10

Daniel Alfred

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Reviewed: Fri, Jul 4, 2014
About Hertz: 10.0 /10
Pretty good, very enthusiastic, and didn't try to sell any additional insurance.
About QEEQ: 10.0 /10

Don Emmie

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Reviewed: Mon, Aug 4, 2014
About Hertz: 8.0 /10
I booked a BMW 3 Series but got a new Volvo XC60 instead. However, it cost an extra 250 euros. Foreigners are getting smarter too.
About QEEQ: 10.0 /10

Judith Gracie

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Reviewed: Fri, Aug 29, 2014
About Hertz: 10.0 /10
HERTZ provided excellent service, explaining the rental details thoroughly. Returning the car was also very convenient as they have many locations! The car was relatively new.
About QEEQ: 10.0 /10

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