FRANKFURT CAR RENTAL REVIEWS

Quite straightforward

Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.

Very satisfied.

Great service, clear explanations, and fast, convenient car return.

Convenient and easy to find.

Pretty good.

Great service, staff were very friendly.

No upselling services and short waiting time.

Very satisfied, the staff were friendly and enthusiastic.

Very satisfied, the staff is warm and friendly.

Both pickup and return were smooth.

Quick pick-up and drop-off, a very good experience.

There was an upsell for full insurance, but the so-called full insurance from QEEQ is not actual full insurance. It is a combination of partial car insurance and domestic insurance. For example, you might have to pay around 1200 EUR for a 1-inch scratch repair upfront, and then claim reimbursement through domestic insurance, which is very inconvenient.

Convenient and efficient

I went there in the morning, it wasn't crowded, and the service was satisfactory.

The car was not refueled to full upon pickup, and the interior was stained. However, the rental company acknowledged this upon return.

Very good.

Very good

Very satisfied

The car's trunk is spacious enough to accommodate three 26-inch large suitcases and three 20-inch small suitcases.