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Horrific experience. Bottom line - if you don't buy their insurance they charge £375 for damage

Reviewed: Thu, Mar 28, 2019
About Easirent: 2.0 /10
Waited an hour for them to collect me. They gave me a car that was damaged on every panel then charged me £375 for two microscopic marks that they did not record when I picked the car up - scammed me because I did not take their premium insurance at £38 per day. Held me to ransom. Collection took a total of 2.5 hours because their software is faulty and rejects credit cards but takes them on another machine they have. I could go on......
Economy | Ford Fiesta or similar

Relevant Reviews on Easirent Belfast International Airport

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Compact | Ford Focus or similar
Reviewed: Mon, Apr 15, 2019
“Smooth Operator”
About Easirent: 9.7 /10
Car was ok for a family of four, but the service light was on when we collected it and the tyre pressure warning light came on on the last day.
About QEEQ: 10.0 /10

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Economy | Ford Fiesta or similar
Reviewed: Wed, Feb 13, 2019
About Easirent: 7.7 /10
To be told had to purchase extra excess insurance was unfair as we had already purchased it via the booking to be told It wasn’t enough was ridiculous

D.Corrigan

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Compact | Ford Focus or similar
Reviewed: Mon, Feb 4, 2019
“Poor Overall Experience.”
About Easirent: 5.3 /10
I am in the process of writing an official review of my experiences of renting a car from a range of rental companies in and around Belfast International Airport. A brief overview on renting a car from Easirent was that it was a difficult process, with little help or trust from staff and minimal customer service. From time of arrival to driving away the car took 2 hours and 15 mins. During my time having the Easirent car, I never felt comfortable having your car during the rental period for several reasons. All in all, the overall rating of rental was poor.

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Economy | Fiat 500l or similar
Reviewed: Tue, Jan 29, 2019
“Staff at the centre were really helpful, those at the main call centre less so.”
About Easirent: 9.3 /10
Great car and helpful staff, would have been nice to understand the insurance process better before I arrived.
About QEEQ: 8.0 /10

M.Etchells

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Compact | Ford Focus or similar
Reviewed: Sun, Jan 27, 2019
“It's disgusting how the staff scare you into taking out extra insurance at £42 per day..”
About Easirent: 5.0 /10
I will never use easirent again, in fact I will express my feelings to anyone else that needs car hire, the whole experience was horrible

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