Good experience

Car was great, but the computer system was down so it took us over an hour in line to get to counter to rent the car. There were about 20 people in line when we arrived and no one at any other counter in the airport

The car was awesome, except for one tire which had a slow leak when we got it. We ended up spending a bunch of money filling it with air everyday and then eventually getting it patched ourselves when easyrentcars told us they would not pay for it, but we could drive (2 hours) to the pickup location to get a different car.

The car I received had poor brakes. They were squeaking loudly, and I felt unsafe. When I called to ask about service record on the car to find out when the last time the brakes had been serviced, they couldn't tell me. Very frustrating. I also asked to get a replacement car, and they told me to return to the airport the next day, but they could not guarantee me another car. Also quite frustrating. As it turned out, I did go to the airport and they were able to give me another car, but I lost several hours of an already brief vacation.

yes because i was up graded with no additional charge because on final bill they tried to add double fuel charge, as the car was brought back full..

Car was average when we finally got it after 3 hrs. in line. Staff did nothing to speed things up, at times making jokes about the wait.