Staff was very friendly but I was charged $111.00 fuel surcharge and now I'm waiting for a credit. Make sure you read your receipt before you leave counter. Just in case.

Pick up took a long time. They could have more counters open when the que gets long.

No wiper fluid topped up, electrical chargers didn't work at all, cruise control didn't work every time, tire grip not the best. Paid extra to upgrade and it didn't feel like an upgrade at all.

Good price. Fair overall service at best. The car was overdue for retirement.

Satisfactory

depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.