Efficient

At the international terminal, take the blue line train to the rental car center and find the designated company. Line up and provide the QEEQ rental confirmation. The staff immediately located the order. After submitting the domestic driver's license and credit card for authorization and confirmation, proceed to the parking lot to pick up the car. When exiting the parking lot, submit the domestic driver's license again for registration, and you are ready to go. For car return, fill up the tank in advance, follow the staff's guidance, and complete the return process seamlessly. The experience was excellent.

It was average. Can you believe the downtown pickup location had only two or three cars? I booked a Camry but got a Chevrolet with seventy to eighty thousand kilometers on it. The air conditioning didn't work well, and I didn't have time to get a replacement. Avoid this company.

Rented a Camry but wanted an AWD and had to pay 140USD for the 7 day rental to upgrade to a larger Mazda CX-90 SUV. To my horror on the 4 day of use the car was unable to open and it took us almost an hour before we could reach the budget service line. In the end budget arranged a mechanic which took 1.5 hours to arrive and we had to rush to the Sea-Tec for my wife's flight via uber. Budget arranged another replacement car at Sea-Tec but it was 100% confusion. The replacement car was not available, and was given a chevrolet sedan which I disagreed given the higher price I paid for the SUV. Took me another 45 min to find a replacement car which was a RAV4. The car had its maintenance light signal on the moment I entered the car but I had no choice little did I regret picking up this car which had wiper issues when I was driving down Whistler mountain on a rainy day. It was extremely dangerous for my entire family who were in the car who feared for their lives the entire journey. I am requesting a full investigation on the poor, unsafe cars on Budget!!!!

1and a half hours wait to get vehicle!