Always my go-to for car rentals

Very satisfied

The white representative was very helpful; African American and Latino staff were not as accommodating.

Returning the car was very convenient. Everything went smoothly, and there was no need for additional services. At Los Angeles airport, a friendly worker scanned the barcode inside the door and gave the car a quick look before saying it was okay. He also kindly told me where to catch the airport shuttle. However, I encountered an issue when picking up the car because I didn't have a driver's license notarized. The rental point refused to give me the car, and calling QEEQ was useless as no one answered! Luckily, there was an attachment online similar to a notarized document. After filling it out as required, the rental point quickly handed over the car, and the rest of the trip went smoothly.

Staff efficiency is low, it takes too long to complete the paperwork, please speed up the process; everything else is fine

car options offered were between a brand new cadillac or a half year old volvo xc 90. Both excellent vehicles in good condition.