Great, smooth car rental

Renting a car at the Rome station was very easy to find. However, the pickup point required a bit of walking. Returning the car was straightforward; I just handed the keys to the staff without any unnecessary upselling or hassle. The journey went smoothly without any issues—a very pleasant car rental experience.

The service was excellent and the staff were very responsible.

Hardly any waiting in line

We did not get the correct car because they did not have it in stock and received a much smaller car (Fiat) then what we paid for. They explained since we already paid for a bigger car and they did not have it in stock they could not reimburse us.

Locating the Sicily By Car desk was easy. The member of staff dealt with us quickly and efficiently. There was no hard sell of insurances although the various excesses and what was and wasn't covered were clearly explained. The car it's self was quite new, but with over 50k km on the clock, had its fair share of small dings and scrapes which were accurately recorded. The car it's-self could have been slightly cleaner, but could in no way be described as dirty. The return process was simple and straightforward. We added no damage to the car and there was no dispute about this. Overall, I'd have no hesitation in using Sicily By Car again or recommending their service.