Great, smooth car rental

We booked SEAT ATECA SUV with high clearance, but got sedan SKODA Octavia low clearance car. This car not fit to our needs. Representative on desk was rude, and said if you do not want this car, do not rent, we don’t have any other car for you! Very bad for company reputation. Car was almost new, just 1000km on odometer, but was not clear full of dust. On pickup was really long queue we waiting 45 min before getting to desk. Drop off was fast and good.

Pretty good

Great, I booked a manual car but got an automatic.

Affordable

The Sicily By Car counter at Milan Malpensa Airport is not independent; it shares the space with many other companies, but it's easy to find. Once you reach the car rental area, it's on the left. Initially, I rented a Peugeot 307, but at pickup, they upgraded me to an Audi A3, which had only 7000 kilometers on it—what a pleasant surprise! Finding the pickup point was a bit tricky; once you enter the parking area, it's mostly dominated by major rental companies like Hertz. The Sicily By Car parking spot is further inside. Returning the car was very convenient; you don't need to wash it. Just park it in the designated spot, and a staff member will check it. Overall, it was an excellent experience!