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Live chat Email us Service Code: 7245655312
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Horrible service! Do not use! Stay away!

Reviewed: Fri, Apr 12, 2019
About One Switch: 5.7 /10
Horrible customer service! They had me wait in the heat for over an hour. Then they tried to charge me to use my own vehicle insurance. I had to prove to them it was not in my booking that I had to pay 9.99 per day to use my own insurance. They wanted to nickel and dime me for every extra charge. After making me wait in the hot sun because they have a cargo container for a customer service area. I do not recommend this company at all! Stay away!
About QEEQ: 10.0 /10
Compact | Nissan Versa or similar

Relevant Reviews on One Switch Orlando

S.JAIN

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Aug 3, 2019
“Horrible.”
About One Switch: 2.0 /10
What I should right about my experience, they are the worse and also make you pay more by showing all the different expenses and also doesn't give the car even if we denied it. So never ever going to rent a car from them nor recommend any one to do so. I can't comment or rate the experience in the car since I didn't used one. So give and option to chose service not received at all.

E.Hayek

View more >
Full Size | Toyota Camry or similar
Reviewed: Sat, Aug 3, 2019
“OK experience but very misleading price”
About One Switch: 5.0 /10
It was incredibly hard to find the pick up location and not very well signed. I also was forced to buy insurance coverage that I did not want because they would not except my insurance carrier. Just cost me an extra $50 which was half of the cost of my rental car agreement that I bought from the website but I didn’t have another option because there was no other rental car counter is near this location. This is the reason why I would not rent from them again
About QEEQ: 10.0 /10

View more >
Compact | Nissan Versa or similar
Reviewed: Wed, Jul 17, 2019
“75 dollar rental ended up at $200! Confusion over toll roads - this needs to be in clear English!”
About One Switch: 7.7 /10
Car was fine, rental was more complicated than necessary and we felt scammed at the end. Will never use them again!
About QEEQ: 10.0 /10
Be careful who you partner with.

M.Tripp

View more >
Compact | Nissan Versa Guaranteed model
Reviewed: Sat, May 18, 2019
“Read the fine print they put a hold of $700 on my credit card and car had alignment issues”
About One Switch: 5.7 /10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.

K.Hunter

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Compact | Nissan Versa or similar
Reviewed: Tue, Mar 12, 2019
“The girl at the counter could not work the computer and I had to wait another hr for someone else”
About One Switch: 8.7 /10
The car had not been checked from the previous renter. Gas was at 1/2 tank mileage was wrong on my rental agreement. Major rental companies take your car insurance I’m glad I had a copy of mine
About QEEQ: 10.0 /10

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