They close at 7:30 PM and don't offer self-service returns, which is the main reason my rental car was stolen.

Good

Great discounts

SUV is awesome, nice car convenient specially in Canada during Winter. Spacious seats and compartment. Comfortable to drive, easy to use touchscreen Display. Overall all superb experiences.

Price drops works perfect.

Waiting 40 minutes for a car.... if you ask a departure time, it's because we are planning on going somewhere at a certain time. And get answered by the lady at the counter: If you wanted me to be there at 2PM at the counter, I would not have your car at 2h35... What the hell is that answer??!?! I will never rent a car there anymore.

Discount should really improve on the pick-up process! We waited over 30 minutes to be picked up at Montreal airport (they promise the shuttle is every 20 minutes) worrying nobody would come because the number you call is only an automated message. The car wasn't ready and wasn't cleaned properly although we were about an hour late to pick it up due to airport and pick up shuttle delay. We were luckier on drop-off though!