Quick pick up and return, got the exact car that was booked. All worked great.

The service is decent. They do promote insurance, but it's not mandatory. They explain that if insurance has already been purchased on a domestic platform, there is no compulsory requirement.

Very efficient. Free upgrade !!!

Friendly, English-speaking staff at the Vigo downtown location. Fast pickup, good road trip.

car exterior badly scratched and worried bearings may have gone but overall happy

did not realise part of europcar

The car was fine and the staff very helpful. The hire location is close to Plaza Espana in a narrow one way street, currently exacerbated by major building works. It can be challenging to collect and return the vehicle with so little space to manoeuvre - a skip full of rubble was being passed over the car as we were trying to hand it back and the traffic was horribly backed up. If europcar could arrange a separate secure area for pickup and return it would be great.