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Live chat Email us Service Code: 1889100132
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Overall Great Experience

Reviewed: Wed, Jun 30, 2021
About Hertz: 9.0 /10
I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.
About QEEQ: 10.0 /10
The entire booking process was outstanding. I love the app!
Medium SUV | Nissan Pathfinder or similar

Relevant Reviews on Hertz in United States

Mavis Sandy

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Reviewed: Wed, Oct 23, 2024
About Hertz: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Bevis Motley

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Reviewed: Mon, Jul 31, 2023
About Hertz: 2.0 /10

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Compact SUV | Nissan Rogue or similar
Reviewed: Fri, Oct 8, 2021
“I'll try QeeQ and Hertz again. Good location; great staff.”
About Hertz: 9.0 /10
Hertz staff were efficient, knowledgeable and helpful.
About QEEQ: 10.0 /10

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Mon, Sep 16, 2019
“Hertz is awful, won't use them next time. Easyrentcars was easy to book through.”
About Hertz: 6.3 /10
Me and a friend booked 2 Mustangs for our American road trip, we got there early just in case. Pickup time was 11, our cars weren't ready until 12.30 so we waited about for over an hour and a half to then be given a Camaro and a Mercedes. How can you compare a Mustang to a Mercedes. Ones a 4 seater American car, the other is a 2 seater car you can find anywhere so we had trouble with our luggage space (you can only fit 1 suitcase in this car). Awful service from Hertz
About QEEQ: 10.0 /10
Booking was fine and easy, no complaints here.

R.Cole

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Economy | Chevrolet Spark or similar
Reviewed: Tue, Jan 15, 2019
“Counter staff at Hertz were great.”
About Hertz: 9.7 /10
Only nasty surprise was the added bridge-crossing fee. $8 to cross the Golden Gate, then Hertz adds another $6 in "convenience fees". Don't know what planet they are living on but that is a 75% increase, unexpected and extortionate. Bad move, Hertz, you'll be my last choice in the future.
About QEEQ: 8.0 /10

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