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Live chat Email us Service Code: 3266902314
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Overall Great Experience

Reviewed: Wed, Jun 30, 2021
About Hertz: 9.0 /10
I'm a Hertz Gold Member, but it doesn't matter when booking through a 3rd party...which I expected and understand. It was extremely busy and a lot of customers vented their frustration at the people working there, which accomplished nothing. Patience and politeness was rewarded with a new minivan instead of a 7 pax mid-sized SUV (at my request once told it might be a long wait for the other class) and a complimentary tank of gas.
About QEEQ: 10.0 /10
The entire booking process was outstanding. I love the app!
Medium SUV | Nissan Pathfinder 7 Seats or similar

Relevant Reviews on Hertz in United States

Anonymous

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Reviewed: Thu, Oct 15, 2026
About Hertz: 10.0 /10
Fantastic experience. Everything was confirmed smoothly through QEEQ, pickup and return were super efficient—only about 5 minutes to pick up the car and 1 minute to drop it off. The car was practically brand new with just 1,000 miles on it.
About QEEQ: 10.0 /10

Joan Hardy

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Reviewed: Sun, Aug 11, 2024
About Hertz: 8.0 /10
Quite satisfied, the staff at the store provided insurance recommendations and the necessary items for self-pickup.
About QEEQ: 8.0 /10

Nathaniel Kell(e)y

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Reviewed: Tue, Aug 6, 2019
About Hertz: 6.0 /10

Phoenix Barnard

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Reviewed: Sat, Mar 28, 2020
About Hertz: 10.0 /10
The pick-up and drop-off process was quite fast. Remember to note down the mileage before returning the car and inform the staff. The car was new, in good condition, and very stable and easy to drive.

Regina Green

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Reviewed: Wed, Feb 21, 2018
About Hertz: 10.0 /10
Convenient and fast, no forced insurance. The only drawback was that we didn't get the car we ordered; instead, we got a Buick Encore, which is smaller and had 7,000 miles on it.
About QEEQ: 8.0 /10

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