I wish we didn’t have to wait for our car that long

Met expectations

Excellent service all round.

Good service and special deal was excellent.

Car had not been washed & was not too clean outside with white & yellow paint on the driver's side window rubber. Gas tank only half full. No shuttle available to pick us up from cruise terminal at San Pedro despite it being advertised... Was advised it was not guaranteed if they were busy.

The car itself was not clean. It has dirt inside over the seats, the carpets were also dirty and so on. From the outside it was possible to observe mud rests over the body, it seem as it was cleaned really fast without taking care of the cleanning itself.