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Search for Hertz Car Rentals in Phoenix

Great car, disappointing fees.

Reviewed: Wed, Jan 22, 2025
About Hertz: 6.0 /10
When I checked in I told the Hertz rep I would be a bit late dropping off the car and did I need to change the booking by 30 minutes. He said no, it was no problem and I didn't need to update the booking. My reservation ended at 1 pm and as indicated, I dropped the car at 1:25 pm. But when they emailed my receipt, they charged me $40 USD for one extra hour! Almost the same price as I paid for a whole day. Very dishonest given I asked in advance and could have amended the booking for a lower cost.
About QEEQ: 10.0 /10
Toyota Corolla image
Hertz
Phoenix Airport(PHX)
Phoenix
United States
Compact | Toyota Corolla or similar

Relevant Reviews on Hertz in United States

Sandy Jenny

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Hertz
John Wayne Airport(SNA)
Santa Ana
United States
Reviewed: Thu, Dec 26, 2024
About Hertz: 10.0 /10
Great experience
About QEEQ: 10.0 /10

Jodie Vaughan

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Sun, Aug 4, 2024
About Hertz: 10.0 /10
The overall service was satisfactory, and they didn't try to upsell unnecessary things.
About QEEQ: 10.0 /10

Laura Joule

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Sep 9, 2018
About Hertz: 4.0 /10

S.Wandelear

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Mini Van | Dodge Ram ProMaster City or similar
Hertz
Glen Burnie
United States
Reviewed: Thu, May 9, 2019
“Horrible customer service With Hertz”
About Hertz: 2.0 /10
Hertz did not have my vehicle the day of pick up. Eventhough I reserved it a week and a half in advance and called twice to confirm the reservation. They were on able or willing to assist me and I received the worst customer service.
About QEEQ: 8.0 /10

M.Florete

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Medium SUV | Jeep Grand Cherokee or similar
Hertz
Omaha Airport(OMA)
Omaha
United States
Reviewed: Wed, May 1, 2019
“my trip to omaha with easyrentcars.com”
About Hertz: 7.0 /10
the car was good and it was value for money. the staff when i picked up the car was not so enthusiastic in serving me but the guys at the drop off were great. they even offered to drive me to the airport in the same car that i rented so i dont have to bring down our things (as we had a lot of luggage)
About QEEQ: 10.0 /10
i actually booked for a sedan with large trunk space at first but then i realized i needed a bigger car. i was able to cancel my first request then was able to book a bigger car with ease. it was really great service by easyrentcars.com and i would definitely use the service again. thank you

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