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Search for Hertz Car Rentals in Phoenix

Great car, disappointing fees.

Reviewed: Wed, Jan 22, 2025
About Hertz: 6.0 /10
When I checked in I told the Hertz rep I would be a bit late dropping off the car and did I need to change the booking by 30 minutes. He said no, it was no problem and I didn't need to update the booking. My reservation ended at 1 pm and as indicated, I dropped the car at 1:25 pm. But when they emailed my receipt, they charged me $40 USD for one extra hour! Almost the same price as I paid for a whole day. Very dishonest given I asked in advance and could have amended the booking for a lower cost.
About QEEQ: 10.0 /10
Toyota Corolla image
Hertz
Phoenix Airport(PHX)
Phoenix
United States
Compact | Toyota Corolla or similar

Relevant Reviews on Hertz in United States

Quentin Beerbohm

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Hertz
John F. Kennedy Intl Airport(JFK)
New York
United States
Reviewed: Tue, Sep 3, 2024
About Hertz: 10.0 /10
Excellent service.
About QEEQ: 10.0 /10

Tiffany Carl

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Mon, Aug 5, 2024
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Ronald Augustus

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Hertz
New York
United States
Reviewed: Wed, Oct 11, 2017
About Hertz: 2.0 /10

Regan Child

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Hertz
Oakland Airport(OAK)
Oakland
United States
Reviewed: Fri, Aug 11, 2017
About Hertz: 10.0 /10
Basic English is enough, and the staff are helpful!
About QEEQ: 8.0 /10

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Compact | Ford Focus Cabrio or similar
Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Jun 27, 2019
About Hertz: 9.0 /10
The car requested was not available. After a lot of discussion with managers, we were eventually given a cabriolet as originally requested which was good. Then halfway through our hire, the front wheel tyres required replacing. Hertz were very good in authorisation of this but we had to go a hundred mikes out of our way and a different route as originally planned to get new tyres put on. The car should have had new tyres from the beginning. I felt that our safety had been compromised
About QEEQ: 10.0 /10
Price did not drop

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