CAR RENTAL REVIEWS ON HERTZ AT ATLANTA AIRPORT, ATL

Check properly the level of gas to be full.

Satisfied

Like: Good experience
Dislike: I have not received my invoice

Satisfied

Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had!
Dislike: Nothing

Satisfied

Very satisfied

Satisfied

I was initially given a very rundown Mirage that felt like it would fall apart while driving. I asked them to replace it, and they gave me a Kia Forte, which was still old but much better. However, when I was leaving and asked for a new receipt, I noticed they were charging me an extra $5 per day, which they hadn’t informed me about at all.
Later, when I returned the car, I argued with them about this fee, but they changed the topic and suddenly claimed there was a crack in the trunk.
I responded by asking if their system had recorded it, since such a noticeable crack was already there when I picked up the car. They stayed silent, and the attitudes of the two female employees were awful, refusing to waive the charge. While the amount wasn’t much, it was extremely frustrating. As I was rushing to catch my flight, I decided to let it go.
I’ve rented cars many times through Zuzuche, and my three worst experiences have all been at Atlanta Airport. The cars from Thrifty and Dollar tend to be old, which I could overlook, but I specifically booked with Hertz expecting a better experience, only to receive this kind of treatment.
I’ve now realized that this isn’t just a one-off occurrence but rather a common problem.

Me ofrecieron un vehículo de mayor categoria por "poca diferencia" pero no lo acepté. Fue muy amable la persona que me atendió pero no se tomó el tiempo en explicar el detalle de los cargos

Se supone que contraté todos los seguros incluidos pero Hertz me cobró aparte el CDW / LDW

Very satisfied with the car rental company's service.

Drop off at Atlanta a bit confusing as the Hertz drop off it separate from all the other drop offs

The pick-up and drop-off process is very convenient.