First of all, the pick-up location was different from what was stated online. They had moved to a new place but didn’t update the information online in time, which caused some extra effort to find the store. Additionally, since it was a one-way rental, the drop-off location in the designated area wasn’t clearly marked, leading to more time spent finding the staff to complete the return process.

We picked up the car in Paris. During the trip, a dashboard alert indicated that AdBlue needed to be refilled. Later, we drove to Nice Airport, where they replaced the car for us. Finally, we returned the car at Paris Airport. Avis's service wasn't great—they charged us for fuel even though we returned the car with a full tank. Luckily, we had photos as proof, and the money was eventually refunded.

Very satisfied. The French guy was enthusiastic, polite, and provided excellent service.

Terrible branch, terrible staff, they don't understand English, overcharged, bad at math, rude communication with rental service customer support, and the issue hasn't been resolved for a month

A lot of additional sales pitches, first for car models, then for insurance, and they keep pushing. However, their attitude is still very good.