Luke warm

A very satisfying trip

Satisfied

The service staff was very friendly. The first car reserved for me wasn't cleaned, and the second one couldn't be found, so they upgraded me to a small SUV for free. Although it wasn't cleaned yet, an employee promised to take care of it immediately, and within 3 minutes, he brought the freshly cleaned car to me. Since I returned the car 12 hours ahead of schedule, I couldn't get the invoice on-site, but received it via email the next day in PDF format.

Te counter staff try desperate sell more insurance, tolls, gps. Is so boring and almost a extortion asking more money all processing.

Like: Service is good
Dislike: When I collected my car,I was given a yellow slip and was not told to check on condition of my car and I drive off. When I return car,service staff told me scratches at bumper n it was not stated on the yellow slip. I explained that the sales staff did not mention to me that slip was for checking purpose and he did not tick or circle that bumper scratches portion and ask me to drive off. However ,ur staff told me it was ok and you will check and make refund for my deposit 5 days after I return car. Till now I havent receive my deposit. Hope I will receive by next week.Thank you.