Luke warm

The service is quite good, but they tend to push for upselling.

We rented cars three times during our trip to the US and Canada, and this was the best by far. Our reserved SUV was unavailable, so we were upgraded to an 8-seat minivan. The car was very new and well-equipped. I was initially worried that the car would be too large to handle easily, but it had excellent power and a 360-degree camera, making parking and reversing very convenient. The best part was that even when fully loaded, the trunk space was still huge. I actually thought about buying one when we got back.

Convenient and quick

Europcar provided great service, offering good value for money with new cars.

Rent car support is very poor, does not work, and does not help the customer in dealing with problems.