Podria ser mejor

I really don't understand. Rent for nine days was only 3300 RMB, but they charged me 93 Euros for being one and a half hours late. How is this calculated?! If they charged 366 RMB (47-50 Euros), I could understand, but why 93 Euros? Are they robbing me?

Very quick

I would say that OK Rent A Car, are by far the best of the companies at Malaga airport, the service is great and the cars are always immaculate with no fuss. Booked an SUV and got the Peugeot 3008 which is a very nice car full of all mod cons. Very pleased.

Easy to use best car rental booking app by far

OK Rent A Car are by far the worst hire company we have ever used. Collection from the airport by inadequately sized minibus, the queue was right next to another hire company with poor markings to indicate where to queue. On arrival at their depot, we were required to take a ticket (like Morrisons deli counter) and wait. We waited for 3 hours. They have no adequate waiting area inside for the number of people waiting (well over 100 people) and no toilet facilities. Their excuse "there is a lot of flights in today" - unfortunately I don't buy this excuse because they know ahead of time how many flights are inbound and how many bookings they had. They were poorly understaffed. The collection process was made worse by all staff charging different amounts (we'd booked 3 cars). We weren't told the terms and conditions differed from Easyrentcars and were told that returning the car fuel empty would not incur any charge because our booking was full to empty with Easyrentcars. On drop off the staff were rude and ignorant. Almost everyone who dropped off a car has some kind of additional charge for fuel, damage, or paperwork being incorrect (their fault not ours). I would highly recommend avoiding this sham rental company who cannot organise their staff or bookings and who like to charge customers overzealously on return. They charged my credit card without authorisation or signature for €97 to fuel the car, except fuel for this size car is only €50 locally. Avoid at all costs!

I booked online months ago including passport details, name, home address and DOB of both drivers to only have to do it all again when we pick up the car. Surely there is a quicker way of doing this. The drop off point in Madrid was difficult to find. No on the street signage to indicate location. Long wait for other renters to fill in their details that we missed transfer bust the airport. But overall the experience of using this rental company was good.