Never Again

J.Innocent

United States

Reviewed: Mon, Apr 15, 2019

About FOX RENT A CAR: 5.7 /10

Fox Rent A Car is probably the worst company i have ever rented a car from. How do you justify having only two people working your counter on a Saturday morning. You are well aware of the amount of reservations you have on any given day. Staff accordingly. Take care of your vehicles. I wound up in a Toyota Sienna that at highway speeds shook nonstop as if the wheels were going to come off. The plastic moldings inside the car are broken and will not sit in place. The carpeting in the trunk is almost nonexistent

About QEEQ: 8.0 /10

Full Size Van | Chrysler Town And Country or similar

7-day rental

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V.Gore

United States

7-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“Good except for the smaller car”

About FOX RENT A CAR: 8.7 /10

I booked a full sized car Chevy Impala or simular. I got aToyota Corolla which is a mid size car

About QEEQ: 8.0 /10

R.Soltowski

United States

14-day rental

Full Size | Chevrolet Impala or similar

Reviewed: Wed, Sep 25, 2019

“Okay”

About FOX RENT A CAR: 7.3 /10

Took a while to get the car. Couldn't fit my golf clubs in the trunk

About QEEQ: 8.0 /10

B.GUIDA

United States

8-day rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Fri, Jul 26, 2019

“Very very Bad customer service”

About FOX RENT A CAR: 6.7 /10

Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.

A.Martin

United States

14-day rental

Compact | Nissan Versa or similar

Reviewed: Mon, Jun 3, 2019

“I stood in line for pickup for an hour, when it was my turn it took only 10 min to get my rental?”

About FOX RENT A CAR: 8.7 /10

I will never use FOX again, I stood in line for an hour, there were 3 people working, spending a lot of time with each customer? A fourth person came on just as it was my turn, it took me only 10 min to get my rental? Maybe if they spent less time trying to sell more options and get the people thru there wouldn't be a long line at busy times, never again I don't care if FOX is cheaper than the other rentals

About QEEQ: 10.0 /10

Chris

United States

14-day rental

Compact | Nissan Versa or similar

Reviewed: Thu, Mar 28, 2019

“Tried to change to earlier pickup time online. Was impossible to do so I had to wait 3 hours at airp”

About FOX RENT A CAR: 6.7 /10

Arrived earlier than expected for pickup and waited in line at counter for 1.5 hours. Only 2 people on duty to help. Would not allow early pickup without adding huge extra charge. Had to wait until pickup time, over 3 more hours

Never Again

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