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Lovely staff, terrible smoking smell in the car but clean, was an expensive additional $50/day cover

Reviewed: Wed, Oct 6, 2021
About Hertz: 6.0 /10
The car although clean and no dents HEAVILY smelt like someone was heavy smoking in it for a whole week. Sadly this was the only car available but I can't believe this is even considered renta-able. It was a disgusting smell throughout the whole booking but the car did the job I needed it for. Was a surprise though that insurance was a whopping $50 per day! The drop off keys box outside the building is alittle concerning that anyone can come and take the key. No security there.
About QEEQ: 8.0 /10
Include option for additional cover. It was very expensive at the desk.
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Pickup Truck | Mitsubishi Triton single Cab or similar

Relevant Reviews on Hertz in Australia

Athena Zechariah

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Reviewed: Sat, Sep 12, 2020
About Hertz: 10.0 /10
Very satisfied, got the car in the color I wanted.
About QEEQ: 10.0 /10

Griselda Eddie

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Reviewed: Fri, Oct 5, 2018
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Michaelia Betsy

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Reviewed: Mon, Oct 8, 2018
About Hertz: 8.0 /10
The service was very good, but there was no clear queueing system. Fortunately, it wasn't crowded that day, so it wasn't inconvenient.
About QEEQ: 10.0 /10

Jeremy Rob

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Reviewed: Thu, Aug 11, 2016
About Hertz: 8.0 /10
The store is easy to find, marked by a noticeable yellow sign. The staff in the store are very helpful, answering all questions, although they sometimes complain about customers asking too many questions. I just pretended not to hear. When renting a car, make sure to inspect it thoroughly and note all the scratches.
About QEEQ: 10.0 /10

j.oliver

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Economy | Suzuki Swift 2 doors or similar
Reviewed: Tue, May 7, 2019
“Great experience”
About Hertz: 9.7 /10
The upgrade I was given was too big for one person. At the end of the 7 days my fuel costs were double . Overall I would hire through Hertz again.
About QEEQ: 10.0 /10
Excellent booking platform simple to use

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