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Lovely staff, terrible smoking smell in the car but clean, was an expensive additional $50/day cover

Reviewed: Wed, Oct 6, 2021
About Hertz: 6.0 /10
The car although clean and no dents HEAVILY smelt like someone was heavy smoking in it for a whole week. Sadly this was the only car available but I can't believe this is even considered renta-able. It was a disgusting smell throughout the whole booking but the car did the job I needed it for. Was a surprise though that insurance was a whopping $50 per day! The drop off keys box outside the building is alittle concerning that anyone can come and take the key. No security there.
About QEEQ: 8.0 /10
Include option for additional cover. It was very expensive at the desk.
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Pickup Truck | Mitsubishi Triton single Cab or similar

Relevant Reviews on Hertz in Australia

Archer Broad

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Reviewed: Mon, Jan 8, 2024
About Hertz: 10.0 /10
Satisfied
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Griselda Eddie

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Henry Reed

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Reviewed: Sun, Feb 11, 2018
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cmchou

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 16, 2019
“very good car rental experience”
About Hertz: 10.0 /10
I'd like to recommend Hertz counter staff who was in charge of the Oct 11 afternoon in Avalon airport. He was very nice to us and helped me a lot. I need to give him a 5-start rating.
About QEEQ: 10.0 /10

Alice

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Full Size Van | KIA Carnival or similar
Reviewed: Sun, Aug 25, 2019
About Hertz: 10.0 /10
We got the new car. The service when pick up n drop off is good..
About QEEQ: 8.0 /10
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