CAR RENTAL REVIEWS ON HERTZ AT MELBOURNE AIRPORT, MEL

Both pick-up and drop-off were very efficient.

Fast and efficient service

Excellent

Very satisfied. As expected from a big company, instructions were clear. I got a free upgrade, and the confirmation message after return was very clear, with no extra fees.

Very good.

The service was excellent!

the car itself is great, we got a subaru crosstrek. However they didn't vacuum the car before handing to us, there was animal hair inside from the previous hirer. They also should have informed us of the exit after picking up the car, as we spent some time going around and going to the wrong exit. The drop off process was smooth and quick, no need to go inside the counter again.

Booking was smooth, good price for the car.

Fast, convenient, and quite good

The service was excellent, attentive, and detailed.

Very satisfied.

Pretty good

Great service attitude, high efficiency in both pickup and drop-off

Very satisfied

My arrival flight to mel is delayed , i tried to amended my arrival date ( delay a day ) , Hertz asked me to call back QEEQ for amendment if not there will be count on NO SHOW, I explained to the CS , i m not going to refund ,just pick up 1 day late. CS said no exception , have to pick up on 21 st Dec ,i called QEEQ , Cs asked me to call back Hertz, They cant help as well. Its a but ridicules.

The service was excellent.

Excellent service.

Satisfied

Overall, it's very convenient.

Very satisfied, my experiences in Australia have always been great.

Overall quality is good.