Genial

Severe overbooking, waited nearly two hours before getting a car. A returning vehicle was immediately handed over to us without being washed.

Someone will drive the car down and then thoroughly inspect it.

Hertz is a reputable large car rental company, the procedures are simple, pick-up and drop-off are convenient, and they have a good reputation. Recommended.

Hertz truly lives up to its reputation as a big brand. The service is great, and the car pickup is super convenient. The staff at the branch, an enthusiastic and efficient Black girl, marked the scratches left by the previous renter and assured me I didn't need to worry about them. They handed over the car freshly washed, and when I requested to inspect it, she said it was okay and no problem. The entire pickup process was very smooth and quick!

el tiempo que tuvimos que esperar en la fila para que nos asignaran un auto fue muy alto, a pesar que teniamos ya una reserva de auto, creo que esto es lo que podriamos mejorar, pues no solo fue el tiempo, que ademas todo el complejo de renta de autos esta MUY lleno y eso nos expone mucho como personas en tiempso de pandemia