I will not use this company Gold car any more

Just what I expected , easy to find.

Was a little confused re description of pick up- stated airport but called it Goldcar downtown- a little confusing

Absolutely terrible, car was not clean and smelt of smoke, service was terrible and queued our the door. Pay the extra to avoid this monstrosity

A male attendant at collection, challenged my booking done via yourselves and in disagreement with my understanding of the terms and conditions was extremely rude. He SWORE at me in French on several occasions, assuming I could not understand him as the conversation was being held in English. A female colleague took over and sorted everything ou for me on this occasion. The could not give me the Citroen C4 that I had requested. The return of the vehicle was very smooth.

The car I received was not what was ordered, was much smaller. The location was also near impossible to find and the service was nothing short of appalling.

Quick and easy to book.

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.