Very easy and smooth rental.

The counter server upsold extras that were not required and was deliberately vague about some of them, making some sound essential and others to be better value then they were. My first car got a puncture / flat tyre. The call centre I dealt with gave appalling service twice and sent me to the wrong depot for a replacement. The staff organising the replacement were also abrupt and condescending. The drop off was very quick and efficient but I would never use Dollar / Thrifty again.

the lady at the counter at Avis was more worried about talking on the phone complaining about not getting her raise on her check then helping the customers at the counter

I was very happy with the price and vehicle for the length of time and being able to pick it up in Florida and return it to Ohio

Like: if travelling thru-out floria, buy the express pass offered. so many toll, so many headaches

Like: I like the service the warm friendly service you give to me you guys were amazing