It was good.

Long delay picking up the vehicle. Wanted to use it to take my state driving test, but the first vehicle had no registration document. Budget told me to go back to the pickup location to have one issued. But they could not do it, so swapped the vehicle (after checking many others to find a legal one). Counter staff were great, the operations and support staff behind them absolutely not. To top it off, I was then charged because the first car didn't have a full tank when returned! It was not my intention to return the car - this was the only resolution available to the onsite representative. I'm currently waiting for a response to a formal complaint.

I've asked QeeQ to help resolve the complaint, but as yet this hasn't been resolved. Support has been 'ok' but I have had better experiences in the past.

SUPER long queue at registration desk @BOS 30people queueing, only 2staffs serving. i have to stand in the line for almost 1.5hours

Very satisfied

Not bad

The staff were friendly, but the location was understaffed, so pickup took an incredibly long time.

Smooth sailing as usual!