Fantastic

Budget rental was really impressive! First, at pick-up: They initially didn't have the Tahoe model we booked, so they provided another SUV of the same class. When we saw a Tahoe in the garage, we asked the staff and they patiently helped us switch to the preferred model. During the rental period: Unfortunately, our car window was broken in San Francisco (no items were lost). We immediately contacted Budget customer service, and within 10 minutes they helped us with the registration and guided us on how to switch cars. That evening, we went to San Francisco airport and exchanged for another Tahoe. The process was quick and convenient. Since the insurance covered everything, there were no extra costs.

The address takes you to 44th street but the entrance and office is actually on 43rd.

The car exceeded our expectations. It was new, clean and comfortable. Check out was quick, it was the wait in line that slowed us down...but it was still wasn't long.

Great price and easy to rent.

Like: Budget did a good job taking care of our reservation.
Dislike: None.