Great example of how easy it should be

The basic insurance was initially said to be over 1000 AUD, but it turned out to be over 2800 AUD. They told us that for any accident, they would deduct more than 2800 AUD, so we reluctantly paid an extra 34 AUD per day for insurance. As a result, the rental fee almost doubled. The service quality of international car rental companies is generally average; it's often difficult to reach them by phone.

Pretty good. They even changed the car model for us at the last minute.

The store is good, just a short walk from the airport. However, I don't understand why I was forced to pay an additional 22 AUD per day at the counter, making it more expensive than the original price.

Staff is friendly and we managed to get a big car