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Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.

Reviewed: Thu, Aug 18, 2022
About Avis: 5.0 /10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. Regarding the extra charge you mentioned, upon checking it is for fuel charge. The final invoice has been forwarded to you. If you have any questions, please kindly advise us.
Large SUV | Chevrolet Tahoe or similar

Relevant Reviews on Avis in United States

Quincy Lena

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Reviewed: Mon, Jul 22, 2024
About Avis: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Michell Pullman

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Reviewed: Tue, May 7, 2024
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Very satisfied with AVIS; they always provide relatively new and well-maintained cars!
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Rae Needham

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Small SUV | Mazda CX-5 or similar
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Good service. At Miami Airport AVIS rental counter, there was only one person ahead of me. No waiting in line, and the paperwork was done in 10 minutes. Other companies had long queues, likely taking over an hour to complete.
About QEEQ: 10.0 /10

Griselda Nathaniei

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Reviewed: Fri, Jul 1, 2016
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B.Furniss

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Full Size | Chrysler 200 or similar
Reviewed: Mon, Aug 12, 2019
About Avis: 8.3 /10
When I got to Avis, they had no customers waiting and had 5 people all standing having a chat. They kept me waiting for 5 minutes before one of them asked one of the other staff to serve me. It looks like good old American Customer service has gone out the window.
About QEEQ: 8.0 /10

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