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Live chat Email us Service Code: 5456679123
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Excellent QEEQ service, but watch out for AVIS! Unwarranted and exhorbitant charges.

Reviewed: Thu, Aug 18, 2022
About AVIS: 5.0 /10
AVIS charged me about $96 (£80) after dropping off the car. The only charge that I expected to come off my deposit was the toll paid in New York. That toll should have been about $20 or about £15. There was no damage to the car and the car was returned clean and fully fueled up. I dropped most scores except for the excellent staff on site so that the overall score will be average. AVIS needs to send an email breaking down the charges to justify the $96 taken from my deposit.
About QEEQ: 10.0 /10
Reply by Qeeq:
Thank you for your comment. Regarding the extra charge you mentioned, upon checking it is for fuel charge. The final invoice has been forwarded to you. If you have any questions, please kindly advise us.
Large SUV | Chevrolet Tahoe or similar

Relevant Reviews on AVIS in United States

Denise Robin

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Reviewed: Tue, Aug 13, 2024
About AVIS: 8.0 /10
Satisfied.
About QEEQ: 8.0 /10

Benson Beaufort

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Reviewed: Sun, Feb 10, 2019
About AVIS: 8.0 /10
Pick-up and drop-off were smooth, but the final charges are yet to be confirmed. Further observation is needed.
About QEEQ: 10.0 /10

Willie Emmie

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Reviewed: Fri, Feb 23, 2018
About AVIS: 10.0 /10
Excellent service. Initially had some issues, but they were resolved well through communication.
About QEEQ: 10.0 /10

J.Tracey

View more >
Large SUV | Chevrolet Tahoe or similar
Reviewed: Sun, Mar 31, 2024
“Unnecessary upsell but super efficient location and service”
About AVIS: 6.0 /10
Had booked a chevy Tahoe, was 'upsold' to a ford Expedition due to it having more luggage space at the counter by the Avis clerk and his supervisor who was sat next to him as I use a wheelchair and he said we would require the larger space. It turns out the chevy has more cargo space by aprox 6sft. I feel that I was just taken advantage of. The Ford was great to drive although it was dirty, windscreen inside was filthy and it was obvious it had not been valeted and was nearly but not quite full of fuel. Also the body of the vehicle was fairly beat up for a vehicle with only 25k miles. I did send Avis an email but disappointingly never received a response. The pick up and drop off was super efficient service
About QEEQ: 10.0 /10

Karol D.

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Compact | Toyota Corolla or similar
Reviewed: Tue, Aug 1, 2023
“Smoothless experience”
About AVIS: 9.0 /10
It was the first time I was using car rental company, and this one had the best opinions, no problems, no hidden fees, I've got really nice car with only 2800 mileage.
About QEEQ: 10.0 /10
Good price, and deal includes all protections of the car, everything was like the site said, good thing was the check list for pickup.
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