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Live chat Email us Service Code: 9263510219
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Good but can be better

Reviewed: Sun, Apr 28, 2019
About Aucar: 7.0 /10
Good service but could be improved if a little explanation was given especially to first time visitors to Melbourne,like me. A little explanation on driving rules,tolls and parking in Melbourne would have helped a great deal. There was total lack of communication and personal touch to the service provided.
About QEEQ: 7.0 /10
Booking system was good and efficient.
Full Size | Toyota Camry or similar

Relevant Reviews on Aucar Aucar Mel airport

Kenneth.O

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Full Size Van | Kia Carnival or similar
Reviewed: Fri, Jul 22, 2022
“Great rates for a functional and clean car”
About Aucar: 9.0 /10
Cheaper rental rates, but dont expect the newest car. Nonetheless, vehicle was very well maintained, very clean, and functioned perfectly during our trip. Served its purpose.
About QEEQ: 10.0 /10
Smooth booking as always. However, the price drop protector is set a little too low, and did not trigger when prices dropped. best to manually check.

A.O'Keefe

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Full Size Van | Kia Carnival or similar
Reviewed: Fri, Apr 15, 2022
“Excellent customer seevice.”
About Aucar: 9.0 /10
Great customer service. Very accommodating after we had multiple flight delays. So appreciated during a stressful day. Thank you so much.
About QEEQ: 10.0 /10

Natalya

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Compact | Ford Focus or similar
Reviewed: Sun, Jan 5, 2020
“Everything went very smooth”
About Aucar: 9.0 /10
We booked Ford Focus, but got a better car (Toyota Camry), were quite happy about it. Pickup and return was very smooth.
About QEEQ: 10.0 /10

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Compact | Hyundai Accent or similar
Reviewed: Mon, Sep 16, 2019
“Smooth booking, pick-up and drop-off process. Great service”
About Aucar: 8.0 /10
Great service! The first car had a transmission issue after 1.5 hours of driving. Aucar sent a mechanic to swap cars very quickly after they were notified. Swap was seamless and car was a higher-end model. Would definitely use their services again.
About QEEQ: 10.0 /10

G.Mold

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Standard SUV | Ford Territory or similar
Reviewed: Mon, Jan 28, 2019
“Happy”
About Aucar: 9.0 /10
Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.
About QEEQ: 8.0 /10

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