Not what was expected

H.Cornwell

United States

Reviewed: Mon, Apr 29, 2019

About ACE: 8.3 /10

Amount due at pick up was not even close Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.

ACE

Harry Reid International Airport(LAS)

Las Vegas

United States

Compact | Ford Focus Cabrio or similar

1 days rental

Relevant Reviews on ACE Harry Reid International Airport

l.Miller

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

ACE

Harry Reid International Airport(LAS)

Las Vegas

United States

Reviewed: Wed, Nov 27, 2019

“Awesome service! Great Value!”

About ACE: 9.3 /10

Customer service from pick up to drop off was fantastic.

About QEEQ: 10.0 /10

N.Poon

United States

1 days rental

Intermediate | Toyota Corolla or similar

ACE

Harry Reid International Airport(LAS)

Las Vegas

United States

Reviewed: Sun, Sep 22, 2019

“Eh”

About ACE: 7.0 /10

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

About QEEQ: 8.0 /10

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

ACE

Harry Reid International Airport(LAS)

Las Vegas

United States

Reviewed: Thu, Jul 11, 2019

“I would not do it again.”

About ACE: 6.7 /10

Took almost 2 hours to pick up our car, line only had 5 people in front of us with three counters working on it. Counter staff lied to me about requirements and ended up tacking on extra charges that were 'required because I couldn't show the rider of my insurance'. I wasn't told I needed it....