Price was good if you have the extra time to be transported to two separate rental centers.

Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.

They still have a hold on my card for some reason I’m trying to figure out why that’s my only problem it’s been five days no one’s calling me back

Staff very cooperative and pleasant.

The only downside was taking 2 shuttles

Was told there were no cars available by pick-up shuttle and that I have to rent from someone else. Fortunately I told the fleet amanager I had a minivan and he said there may be one coming in the next hour or so if I want to wait. Then i minivan came behind us and he said I could have that one as soon as it was cleaned. Then the minivan wasn't completely full of gas, so I had to find someone to tell, and instead of filling they just made a note of it so I didn't need to bring it back full. Otherwise everything went well ... the minivan was fine, and clean. Price was good. I would rate Ace a 1/10 because of this ... it was quite a shock to be told there were no vehicles to rent and handed a written apology from the company. It seems ACE should have helped me get a car from someone else, and or t lucky that I mentioned I had a minivan and that one came in. In the end everything worked out ... but only because I pushed.