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Live chat Email us Service Code: 9520785265
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Car was excellent, except unable to contact Routes car rental service desk

Reviewed: Wed, Sep 28, 2022
About Routes: 9.0 /10
Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.
About QEEQ: 8.0 /10
I contacted QEEQ help lines couple times, they have been helpful.
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Toronto Airport

A.Naeem

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Large SUV | Dodge Durango or similar
Reviewed: Wed, Nov 6, 2019
About Routes: 9.3 /10
Best price and car was perfect. Will book again for sure. They accepted my card insurance.
About QEEQ: 10.0 /10

SJ

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Medium SUV | Jeep Cherokee or similar
Reviewed: Tue, Oct 22, 2019
“Good to travel Canada!”
About Routes: 7.0 /10
Pick up & drop off service was ok. However, whenever I called to contact office, they never get the call.
About QEEQ: 8.0 /10
Good price with fare car. Nice ! I will rent again.

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Oct 7, 2019
About Routes: 10.0 /10
Perfecto
About QEEQ: 10.0 /10
Perfecto

L.Mesa

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Full Size | Nissan Pathfinder or similar
Reviewed: Fri, Sep 6, 2019
“Very GOOD”
About Routes: 10.0 /10
We were expected (as per the reservation) a different make of car but there was no issue with the one we got.
About QEEQ: 8.0 /10

Y.Von

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Special SUV | Jeep Wrangler or similar
Reviewed: Tue, Jul 16, 2019
“Great experience with easyrentcars and average experience with supplier company”
About Routes: 7.7 /10
There was one issue. Instead of "special SUV" Jeep Wrangler, I was given Nissan Rogue, which is mid SUV category. The staff at the counter insisted that Nissan Rogue and Jeep Wrangler are in the same category which is not true because even on their site Wrangler costs more than Rogue. Anyways, they didn't have Wrangler available and I took Rogue. The car was great, but still I would prefer to get what I booked - Jeep Wrangler.
About QEEQ: 8.0 /10
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