Car was excellent, except unable to contact Routes car rental service desk

V.PHAM

Canada

Reviewed: Wed, Sep 28, 2022

About Routes: 9.0 /10

Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

About QEEQ: 8.0 /10

I contacted QEEQ help lines couple times, they have been helpful.

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Economy | Toyota Yaris or similar

6-day rental

Relevant Reviews on Routes Toronto Airport

Griselda Nathaniei

Canada

1 days rental

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Thu, Nov 15, 2018

About Routes: 8.0 /10

The staff's attitude was very enthusiastic

P.Esquivel

Canada

13-day rental

Medium SUV | Jeep Cherokee or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Sat, Nov 13, 2021

“Affordable. Worry Free.”

About Routes: 10.0 /10

Routes was able to get me a very nice SUV to use for the two weeks that I was back home visiting family. And when I needed to book a few extra days, they made the process extremely easy.

About QEEQ: 10.0 /10

QEEQ allowed me to get a great deal on a rental vehicle. As always, super easy and convenient.

J.Jose

Canada

1 days rental

Medium SUV | Jeep Cherokee or similar

Routes

Toronto Pearson Airport(YYZ)

Toronto

Canada

Reviewed: Thu, Dec 5, 2019

“Very good experience, but didnt get the right car I wanted.”

About Routes: 10.0 /10

I wanted a jeep Cherokee. But they dint have any and "upgraded" me to a Dodge ram 5000. Which I didnt want because I spent over a 100 dollars on gas for such a large vehicle with only me as a passenger. The other option they had was to take a small sedan, but they won't refund the money for the larger booking I did. Since I didnt want to degrade, I took the ram. It was helpful because it snowed and I had a very safe drive. But the jeep would have been d same and I would have saved some money on fuel.

About QEEQ: 10.0 /10

Easy rent cars were brilliant.