From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 7713668122
logo_img

Above average except for dysfunctional sat nave which spoilt the experience.

Reviewed: Wed, Oct 26, 2022
About Europcar: 8.0 /10
The Kia was in excellent condition and the latest model. However: Firstly, when I inquired about whether the vehicle was equipped with sat. nav. I was told it was$12 per day extra. For 15 days this amounts to an extra $180. I refused. I had assumed it was equipped with Apple Car Play which it did. This worked in conjunction with my Iphone. Secondly, it stopped working. I went to a Kia dealer who could not get it to work, stating there is something wrong with the software. This became an inconvenience as I could not use the vehicle monitor screen for navigation. I was obliged to purchase a mobile phone screen mount. It follows I was mislead in relation to having to pay extra for sat nav. The sat nav should also be repaired before anoter customer gets caught out. I told the lady when I returned the vehicle. However, I do not think she made a note of it. Very frustrating.
About QEEQ: 8.0 /10
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Compact | Kia Cerato or similar

Relevant Reviews on Europcar AUCKLAND INTERNATIONAL AIRPORT

Patrick Ziercke

View more >
Small SUV | Mitsubishi Outlander or similar
Reviewed: Sat, Nov 16, 2024
“Absolutely brilliant!”
About Europcar: 10.0 /10
Excellent Employee at the Auckland airport and the Wellington airport! Car was amazing!
About QEEQ: 10.0 /10
Excellent help from employees to reschedule my pick up time!

Maud Lynd

View more >
Reviewed: Mon, Apr 16, 2018
About Europcar: 2.0 /10
There is information asymmetry between the outlets. They promised something to the customer but couldn't fulfill it, claiming there were no cars available.

Betsy Butler

View more >
Reviewed: Wed, May 2, 2018
About Europcar: 10.0 /10
Excellent service, no queues.

Christian Kelbrick

View more >
Medium SUV | Suzuki Vitara or similar
Reviewed: Tue, Sep 17, 2019
“Disappointing. I have raised a complaint about Europacar.”
About Europcar: 6.3 /10
Disappointing. I have raised a complaint about Europacar. I arrived an hour early to pick up car and was told it was not back yet nor cleaned you have to wait. I was told that they have a small fleet of cars at the moment. I did not have much confidence at all in what I was being told. At 623 I got another Car (as nothing else in same class and was offfered a volvo or mercedes at increase costs) but still no sign of mine. So there seemed little possibility it would be back on time so why risk fighting Auckland traffic.

S.Puleosi

View more >
Mini Van | KIA Carnival or similar
Reviewed: Wed, Aug 8, 2018
“Beautiful car to drive”
About Europcar: 10.0 /10
Like: I just love this car
Dislike: No faults to mention

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
map-big
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users!
Know our privacy policy - you can easily unsubscribe any time!