Easy booking system.

I was told that the vehicle was upgraded I said I didn't want to pay for an upgrade. I was assured it was for the same price. Yet to confirm that as not yet seen my bank statement. I was told I needed more insurance and the gas tank filled option. So giving me an upgrade weakened my resistance.

Easy to book on line. Had no problem there.

I was talked into upgrading the car and thought we had a nice car until we were in the light and noticed the car was pretty dirty, we had to fill the front right tire with air every other day! And also has no wiper fluid! I don’t think these are things we should deal with when renting a car. When we called the customer service during our stay they said there is nothing we can do.

Easy to use.

Absolutely attrocious. Asked if we wanted Additional insurance and road side assistance which we DECLINED but they charged us anyway. Also told us a pack of lies to get us to agreed to ez pass at $10 per day. Total disgrace. Extra charges almost double Car rental charge. Avoid at all costs

Easy pick up and drop off. Very nice, spacious vehicle. Good service, would recommend.

Easy to use. Would use again. Great value and service.

Everything was great - except we were told we would have a free second driver and were charged. The only way to be refunded was to go down to the main counter - which was very inconvenient when trying to get an international flight with 3 small children. I would have given 10/10 but I felt not being refunded was unfair.