A good value vehicle.

The pick-up and service process was excellent.

The service was excellent.

This rental company is very bad. 1. The pick-up service was over an hour late. 2. The car they provided was in poor condition and the charging port didn't work. 3. They charged us unfairly after returning the car, insisting the tank wasn't full even though we had just filled it up, costing us several extra NZD.

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

The platform does what it needs to - but the purchasing of insurance is confusing. The policy is not recognised by BRC so you still have to supply a bond.

慣れない英語で円滑にコミュニケーションが取れない中、丁寧にご対応いただき感動しました！ 次回ニュージーランドに来る機会があれば必ずもう一度利用します！