The pickup location was extremely difficult to find. The second and third floors of the airport parking lot are not connected. I spent over an hour searching for the drop-off location, going in and out multiple times and incurring parking fees. Almost missed my flight because of this! The pickup process, however, was very smooth, the counter service was good, and getting the car was straightforward.

Very efficient.

Overall, I was satisfied. Although there were some issues, they were resolved.

They said there were no automatic vehicles available unless it was an electric car. Currently in the complaint process.

Awful counter staff. Over an hour wait on pick up. Air conditioning in car broken. No Bluetooth or Aux set up in car. Terrible company.

They did their job.