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Never ever again from Thrifty or Hertz

Reviewed: Wed, Jun 28, 2023
About Thrifty: 7.0 /10
additional charges were outrages! i was late for the pick up cause of canceled flight, delayed train ride etc. So first i was convinced it was their after working hours so i will be charged! then they have had some nicer cars where i can pick for an upgrade where i was charged 30% then realized they dont even have my prefred calls and would have to give me one of the upgrades anyway. then i was told they will wvae the addtional after hours service charge however what i see in my invoice is addtional charges and plus taxes on those charges... finally i pay more then the rental value that i paid to QeeQ to addtional service cahrges to rent the car! what is a service fee if your job is to supply a rental car? i will never ever pick a car from either Hertz or Thrifty!
About QEEQ: 8.0 /10
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Compact | Opel Astra or similar

Relevant Reviews on Thrifty in Germany

Jessica MacArthur

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Reviewed: Mon, Apr 28, 2014
About Thrifty: 10.0 /10
I apologize for the late review! Picking up the car at the airport was very smooth, and the car was quite new. It performed well during use, and the fuel consumption was very low! The whole trip was very comfortable. I rented a Golf, and it easily accommodated three people and three large pieces of luggage!
About QEEQ: 10.0 /10

Aries Becky

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Reviewed: Mon, Oct 14, 2013
About Thrifty: 8.0 /10
From the moment I arrived in Munich to pick up the car, Thrifty left an impression of simple and fast procedures. The female staff at the counter was kind and friendly. The vehicle was fuel-efficient and reliable, and there were no issues during the trip. Here I give a thumbs-up. When returning the car, I was unsure how to handle the €1000 pre-authorization. My English is not very good, and I had a confusing conversation with a male staff member at the counter. He became a bit impatient after a while, but then another male staff member took over and patiently explained everything in detail again. I got the gist of it. Overall, we are very satisfied with the excellent service provided by QEEQ and Thrifty. Thank you. For future travels, QEEQ and Thrifty will still be our first choice for car rental.
About QEEQ: 8.0 /10

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Mini Van | Ford S-Max 7 Seats or similar
Reviewed: Sat, Aug 31, 2019
“terrible service from Hertz”
About Thrifty: 7.7 /10
Tried to sell loads extras, declined. On return filled car with fuel by airport so full. Only to be charged €113.90 with fuel charges, awaiting response from hertz

D.Loney

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Compact | Ford Focus Cabrio or similar
Reviewed: Thu, Apr 25, 2019
“Fancy Car”
About Thrifty: 10.0 /10
So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.
About QEEQ: 10.0 /10
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B.Gern

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Compact | Volvo V40 or similar
Reviewed: Tue, Mar 19, 2019
“Very good price, but difficult to communicate with service center”
About Thrifty: 9.0 /10
They forgot to fill in Ad Blue, so I had to buy it on the gas station and now I need to go through the refunding process
About QEEQ: 8.0 /10

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