It was awesome once I arrived to the Hotel to pick the car up.

Car rental experience was exceeded my expectations. There's a little bit of wait on the line to accommodate but reasonable when you are renting a car. The car is immediately available after the counter check-in.

I would like to suggest that all information should be disclosed to avoid the long wait on the line up in the counter.

i was a little worried about my rental because of a bad experience with another company in april. ace was great. the shuttle from the airport was wonderful, the pick up agent was efficient and was quick to get us in an out. the car itself was fine. the drop off was smooth and the shuttle back to the airport was great.

nice and easy to cost compare vehicles and look at the different ratings for each of the companies. overall, it was smooth and easy.

The whole experience was the worst thing ever. The bus in the airport dropped me off at a parking lot then from there I got into a shuttle bus to get to the car rental place. I was then checked in by a rep via an iPad which made me feel uncomfortable. I had to tell him all my info again and show him my credit card. I was told I had to buy additional insurance which added $100 to my total sum. if I had known this before hand I would not have booked. I then was sent to another rep to sign my contract agreement. After that I saw another rep to process my payment, but why did the virtual rep want my credit card info when we initiated and the exp date?! I felt like I was juggled around too much, the whole experience was very impersonal. I felt I did not get the value for my money. I wold never use or recommend this company again. I feel I should get a portion of my money reimbursed.

Very good experience. The only issue was a wait in line to write up contract. Had 4 counters, but used only 2. Once the other 2 counters filled, the line moved quicker.

I was supposed to get the price of $230 but ended up paying $305.