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Live chat Email us Service Code: 6674697122
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I do not recommend Ace car rental, they did not deliver on the reservation promise

Reviewed: Tue, Mar 26, 2019
About ACE: 4.3 /10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
About QEEQ: 10.0 /10
Economy | Hyundai Accent 2 Doors or similar

Relevant Reviews on ACE Harry Reid International Airport

E.Valadez

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Mini Van | Chrysler Pacifica or similar
Reviewed: Wed, Apr 24, 2024
“Es buen servicio!”
About ACE: 7.0 /10
Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

D.Ramirez

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Full Size | Nissan Altima or similar
Reviewed: Mon, Sep 16, 2019
“Price was good if you have the extra time to be transported to two separate rental centers.”
About ACE: 8.3 /10
Car was excellent but the service counter was slow & did not appreciate the hard sell to purchase additional insurance. Also told the gas tank was full but in fact it was only 3/4’s full. The process was slow so we returned the car the afternoon before & took Lyft back to hotel & to airport in the morning. Probably offset any savings to rent from a mainstream renter.

Roger

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Economy | Chevrolet Spark or similar
Reviewed: Thu, May 9, 2019
“Excellent first experience!”
About ACE: 9.3 /10
We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.
About QEEQ: 10.0 /10
We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.

G.Evanson

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Apr 22, 2019
“great experience”
About ACE: 8.7 /10
The only downside was taking 2 shuttles
About QEEQ: 10.0 /10

D.Bartnik

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Feb 25, 2019
“2 shuttles required to get to the rental agency & back to airport.”
About ACE: 7.3 /10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
About QEEQ: 8.0 /10

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