Positive experience. Decent car, but again the washer fluid not filled.

S.Brown

United States

Reviewed: Mon, Aug 21, 2023

About AVIS: 8.0 /10

Got a slight upgrade on the car grade which was nice. However, the car was quite scuffed around the edges (I guess previous renters weren’t very careful with it). However, the interior of the car was not great. We found old documents and stuff in the storage areas and door bins. Also, I feel that Avis should refill the washer fluid after every rental. After a day of use, the fluid warning light came on. This is actually the second time that it has happened to me on an Avis rental. Both times, I obviously just bought some replacement fluid, but I really shouldn’t have to and I think it’s a safety issue. One last thing, is that it seems a strange decision for the car not to have front and rear sensor options fitted given its size. Might explain why there were some scuffs around it when we picked it up…?

About QEEQ: 10.0 /10

Pretty easy booking process. But, have used QEEQ for a few years now.

AVIS

Columbus - Ohio

United States

Large SUV | Chevrolet Tahoe or similar

12-day rental

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Rory Kit

United States

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Los Angeles Airport(LAX)

Los Angeles

United States

Reviewed: Tue, Mar 4, 2025

About AVIS: 10.0 /10

Very good

About QEEQ: 10.0 /10

s.robinson

United States

6-day rental

Luxury | Ford Mustang Cabrio or similar

Reviewed: Mon, Sep 30, 2024

“I won't be using Avis again!”

About AVIS: 6.0 /10

No convertible available on pick-up so had to stay an extra night in San Francisco and use a temp rental car with additional bridge tolls. Had to return next day where "Prestige" staff were diabolical, at one point asking me how I thought I could get a refund for the 1 day lost using the Avis system. First Mustang had a rip through the side wall of one tyre which wasn't dealy with until I checked out of the parking lot - they advised me to change the vehicle, which we had to do for safety. Therefore, I actually hired 3 vehicles! At drop-off it was discovered that the pick-up location staff had not correctly applied the exchange rate of my stirling payment and had thought that I owed a one-way fee. Initial accusations from junior staff were then corrected by the Manager with no more to pay. Both pick-up (2 days) and drop-off caused much anxiety. However, thank you to Shy at Oakland and the Manager at Harry Reid.

About QEEQ: 10.0 /10