Fantastic

The staff were friendly, but the LINKT registration they helped with ended up being canceled by the LINKT company for unknown reasons.

The staff had a normal attitude when picking up the car at the airport. When we returned to the repair department due to a minor accident, the staff did not smile at all.

This was my first time renting a car for a self-drive trip abroad, and I found the QEEQ platform to be excellent. Hertz was also great; the rental and return procedures were very straightforward and convenient, taking less than half an hour in total. However, the credit card deposit hasn't been refunded yet, and I'm not sure if there are any additional charges. I'll definitely use QEEQ for my next self-drive trip abroad.

The process was quite fast. The SQ5 we initially requested wasn't available, so they gave us a Q5 instead and offered us a full tank of gas so we wouldn't need to return the car with a full tank.

Having a massive excess of $4800AUD, with the opportunity to avoid the excess by paying an extra fee of $37AUD a day to avoid it, feels like blackmail.