Comfortable car. All went smoothly

The staff was great and efficient. He informed me that the car I booked was not available and offered a free upgrade to a Nissan Qashqai. He also asked if I preferred a manual or automatic transmission and eventually brought over a Grandland. The car was spacious, brand new, and extremely comfortable to drive. The staff only inquired once about buying insurance in-store and did not push after I declined. He explained the claim process very clearly. Overall, I had an excellent experience.

The overall process is quite fast and efficient, with excellent service attitude.

Like: Easy
Dislike: High excess Long walk to collect car after 24 hour flight with luggage & 3 year old