No unexpected charges so far. Overall good service. They do promote insurance, but clearly state that it's optional without causing trouble.

Pretty smooth experience.

I just asked if I needed to add extra insurance, and they said no, so I picked up the car. When returning the car, I had underfilled the fuel by half a tank and offered to pay some money, but the staff said it was okay. This rental company feels very honest and straightforward, with no tricks.

The staff's service attitude was good and very patient.

It's okay.