The staff was extremely arrogant. The car was already very old, with almost 80,000 kilometers on it, and should not be rented out. On the fifth day of driving, the central door lock broke, and we needed towing assistance. Even the towing service couldn't help, and the car was towed away.

The AVIS at Lyon Airport is large, located within the car rental park. The staff have a very good attitude, especially the gentleman during the car return—he was particularly charming.

Couldn't reach the company via any contact method, renting from them was nerve-wracking.

I was half an hour late, and they said the price would be different. I originally booked it for 230 euros for three days, but because of the delay, they wanted 980 euros. Are you out of your mind? So I booked Europcar at Charles de Gaulle Airport through Zuzuche and took a taxi there. The taxi fare from Orly Airport to Charles de Gaulle Airport is 70 euros. Oh well, after picking up the car, including full insurance and an additional driver, it came to 460 euros. Still reasonable.

L'agence a été dans l'incapacité de me dire à quelle assurance j'avais souscrit c'est dommage !