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Live chat Email us Service Code: 4343268125
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2-week Car Rental @ IAD (USA)

Reviewed: Tue, Nov 7, 2023
About Hertz: 7.0 /10
Checkin was smooth; but the pickup time was almost an hour as there was no car available. There was also no staff at the pickup point, so we just have to take the next car that was available when our turn was up. Condition of the 1st 2 cars was bad; we had to wait for the next available one.
About QEEQ: 10.0 /10
Very well; no issue. Had a query, it was responsively answered.
Compact | Mazda 3 or similar

Relevant Reviews on Hertz in United States

Irma Houston

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Reviewed: Thu, Sep 12, 2024
About Hertz: 10.0 /10
No hidden charges.
About QEEQ: 10.0 /10

Zoe Charles

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Reviewed: Mon, Apr 22, 2024
About Hertz: 2.0 /10
About QEEQ: 10.0 /10

M.Purewal

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Economy | Chevrolet Spark or similar
Reviewed: Thu, Jun 23, 2022
“Long wait at desk”
About Hertz: 7.0 /10
Took a long time getting the car. Hertz desk was very busy so the waiting time in queue was long. Once at the desk I was told the cars weren’t available and I had to wait. The queuing process was chaotic and disorganised.
About QEEQ: 10.0 /10
Good service

B.Sim

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Intermediate | Dodge Challenger Guaranteed model
Reviewed: Mon, Apr 29, 2019
“They gave me the wrong car”
About Hertz: 9.0 /10
Hertz didn't have a Dodge Challenger and none in the adrenaline collection when I arrived for pick up. They gave us a free upgrade to an Infiniti SUV, however, we only wanted an American muscle car. The supervisor told us that they would give us a call in the morning so that we could swop cars. No call was ever made and I had to call them personally to check and reserve the only adrenaline collection car, a Camaro SS. The car was clean internally and smelt new. It was a joy to drive, but barely had enough space for our luggage.
About QEEQ: 10.0 /10
Calvin has been great help. He contacted Hertz for us to reserve the adrenaline collection car. He did mention that a Dodge Challenger would be available, but Hertz insisted that they do not have specific car reservation. Still, he has been great help
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S.Brown

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Pickup Truck | Chevrolet Silverado or similar
Reviewed: Sat, Jul 14, 2018
“Excellent”
About Hertz: 9.4 /10
Dislike: VEHICLE WAS 2 QUARTS LOW ON OIL WHEN I PICKED IT UP

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