It was a fine experience

Very satisfied

The service was excellent. I originally booked a Corolla, but when I picked up the car, it turned out to be a huge Toyota 4Runner. I even thought I had taken the wrong car. Overall, it was a great pick-up and drop-off experience.

The staff said that since I had been in the U.S. for over six months, I was not eligible for the prepaid discount. They issued a new order on the spot, costing an extra $40! The service attitude was very unfriendly. Despite a long line of customers behind me, she slowly explained that I couldn't get the discount package.

There are too few cars to choose from, and we didn't get the car we originally booked.

Nicely pick up and drop off.

Good