First time using QEED, all in all it was a good experience

Thrifty was much more efficient this time.

The day after picking up the car, I was reminded to add engine oil. I contacted customer service and was told to go to a nearby Hertz branch to add oil. After driving over ten miles to find one Hertz branch, it turned out to be closed. The next day, Saturday, I drove another ten miles to a city branch marked on Google Maps, only to find it had been shut down. Then I drove another ten kilometers to another location, which had also been closed. Finally, after driving another ten kilometers, I found a Hertz branch that was actually open. After explaining the situation to the staff, they pulled up the vehicle information and confirmed that the oil indeed needed refilling. However, they couldn’t help me add the oil and suggested I return to the rental location to exchange the car. Luckily, I had only rented the car for four days, so I didn’t plan to drive to many places anyway. I decided to wait until the fourth day to return the car as scheduled due to the hassle of driving around just for the oil.

Pickup and drop-off were very convenient, and the staff was very friendly and nice. Great value for the price.

El coche estaba algo viejo y con algunos golpes y abollado, el motor se jaloneaba un poco. Por otro lado la persona de mostrador muy insistente en vender adicionales

Es un poco confusa ya que saca algunas ofertas que al seleccionar ni salen pero buscando es de los mejores precios Llevo varios viajes reservados con qeeq y no he tenido problema

The car was great - though borrowed from Hertz since they were out of cars. I had to wait in line for over an hour, much of the first part with only ONE employee trying to serve a LONG line of customers. Finally someone else showed up and it moved faster. The lady who helped me was very friendly, especially given the circumstances - she just needed more help!