Excellent

The customer service staff added various insurances without informing the customers and asked for electronic signatures before showing the complete contract. They focus only on sneaking in extra charges, completely disregarding customer experience. No email receipt was provided upon checkout.

The car rental company's service was pretty good, and there were no upsells during the pickup.

I had prepaid the full amount and arrived at the store at around 12:30 am, only to be told there were no cars available in the reserved category. They insisted I pay an additional $100 per day to upgrade, or else I could only get a 12-seater van. Unacceptable! I tried contacting the rental company, but their phone line was always busy. Online customer service said the rental company needed to provide proof of no available cars, which the AVIS staff refused to issue. They kept trying to convince me to pay the $100 upgrade. After much argument and a dying phone battery, I left the counter to charge my phone at a nearby table. Only then did the staff call me back, saying they had a returned car available. It took an hour of wrangling to finally get the car at 1 am. Shame on AVIS!

Friendly service and we received the perfect car for our travels.

We were totally happy with using QEEQ.Com for the first time. We even received a price reduction on the car we booked. Looking forward to using them again.

Lovely car - was very happy to be driving a hybrid - a Ford Fusion. Handled really well and very comfortable. Counter staff were very helpful. It was busy so I had a bit of a wait but not too bad - I was out of there in 15 minutes.

The booking process was easy - a lot of small print to be read - although I suppose that’s inevitable. I had no other reason to contact them.