I just found out that AVIS and Budget are part of the same company. AVIS seems to have a high rating in the U.S., and clearly has more users compared to other companies. Their service attitude is good, and their response is fast. The elderly gentleman handling paperwork was very considerate! Overall, it feels way better than SIXT.

Very satisfied.

We waited over an hour to get our car. It was the longest wait I have ever experienced. When you return the car, the attendant would barely talk to me. I would like confirmation that the car has been inspected and that is is satisfactory.

Booking was easy and the email & text communication was good.

The electronic toll charges in Boston was not known to me and I have to call budget hotline to understand. It will be better it is stated in the contract or email

The price protector is good but I have yet to see the refunds(I have rebooked at a lower price) coming back to my credit card. So I hope the price difference will credit back without me emailing or calling.